Frequently Asked Questions

Orders with flat items such as stickers, prints, or vinyl decals can be shipped free. 

This free shipping does NOT come with tracking, it will be sent using just stamps. Other shipping methods are available with tracking. 

Free shipping is NOT eligible for package replacements. If you are afraid of your order getting lost, please select a higher shipping method, these come with a tracking number and are eligible for replacement.  

 I ship all orders within 5 business days from when the order was placed. Once you receive your shipping confirmation, orders are typically delivered within the Continental United States between 2-18 business days. Orders to all other territories and countries may take up to 6 weeks to arrive. 

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I am not responsible for orders that are shipped to incorrect addresses. Please message me prior to your order shipping with address corrections. 

Additional note: When the shop is on holidiay, all orders will be processed on the day noted in the banner at the top of the website. 

 All sales are final. I do not accept returns or exchanges. I will replace or refund an item if it arrives damaged, please email me photos of the damaged goods to initiate this process. 

Absolutely! Please send me an email, graciemaycollective@gmail.com

 Yes, I can combine orders if they haven't shipped yet. Please contact me by email to request this, not via order note, otherwise I won't see it in time. If I notice two orders going to the same address, I will automatically combine them if it results in cheaper shipping. Any shipping fees saved by combining orders will be refunded. 

 I do my best to operate sustainably. Much of my mailing material is recycled, and I choose paper/biodegradable packaging when possible. If you have concerns about how much packaging might be in your order, please message me and I can ensure only recyclable/biodegradable or recycled materials are used with your order.  

 I create a variety of items! I started my shop in 2018 selling stickers and other small stationary items. I have since expanded into crochet, keychains, pins/buttons, t-shirts, and tote bags.  

 I used to have a strong aversion to being called Gracie, but as I've gotten older I've come around to it and it reminds me of my grandma and great aunt. My first dog is Daisy May, and I wanted to incorporate a piece of her into my brand, thus creating Gracie May.  

Cotton Crochet Washcloths 

Washing: Machine-wash with your regular laundry—hot water is okay for everyday cleaning. 

Odor Refresh: If a musty smell develops, run a cycle with ¼–½ cup vinegar in the fabric softener compartment and sprinkle ¼–½ cup baking soda directly into the tub. 

Hand Wash Option: For delicate or sentimental pieces, hand-wash in cold water using mild detergent, then lay flat to dry. 

CAAB Crochet

Drying: Tumble-drying is acceptable, though shrinking may occur. Lay flat to dry to preserve shape and size. 

crochetlooppool.com

Stuffed Animals 

Machine-Washable: Most acrylic amigurumi are durable and safe to wash in a machine on a gentle cycle with cool water. Place items in a mesh laundry bag to protect them. 

Hand Washing for Delicate Items: For toys with fragile features (e.g., glued or safety eyes, buttons, delicate fibers), use hand washing:

• Soak in lukewarm water with mild detergent.
• Gently agitate and rinse thoroughly.
• Press (not wring!) out water between towels. 
• Drying: Always air-dry flat—avoid dryer heat which can distort shape or melt attachments. Gently reshape while damp. 

Spot Clean: For minor stains, dab with a mild soap solution using a soft cloth; avoid rubbing to protect yarn integrity. 

Quilted Goods 

Washing & Drying: Generally machine-washable in cold water using a gentle cycle and mild detergent. Tumble-dry on low or air-dry flat to avoid shrinkage and preserve batting loft.

Shaping: Smooth and reshape while damp, especially along patch lines or quilting stitches.

Storage: Store in a clean, dry area away from direct sunlight to avoid fading and mildew.

Additional Tips Across All Products

Always test a hidden area if unsure about washing method or water temperature.

Avoid harsh bleach or chemicals—they can damage fibers or fade colors.

For long-term storage, keep items in breathable fabric bags—not plastic—to prevent moisture buildup and mildew.

 Effective Date: 6/19/24

Gracie May Collective is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit graciemaycollective.com, including any other media form, media channel, mobile website, or mobile application related or connected to the brand. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data:
  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
• Non-Personal Data:
  • Browser type
  • Demographic information
  • Other anonymous statistical data regarding your use of the Site

2. Use of Information

We may use the information we collect in the following ways:

• To operate and maintain the Site;
• To send you promotional information, newsletters, marketing materials, or other information we think may be of interest to you;
• To respond to your comments or inquiries;
• To provide you with user support;
• To track and measure advertising on the Site;
• To protect, investigate, and deter against unauthorized or illegal activity.

3. Disclosure of Information

We may share your information with third parties when you explicitly authorize us to share your information.

4. Security of Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

graciemaycollective@gmail.com